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  1. Customer Care
  2. Shipping Policy

Shipping Policy

 

Orders are shipped from our warehouse in Bucharest, and arrive within 1-3 business days from the receipt of your order.

The delivery interval can be variable depending on the volume of registered orders.

Delivery in Romania 

Shipping Rates and Methods

Products are delivered via Cargus and Sameday (Easybox).

 

For the complete list of locations where deliveries can be made in the Cargus network, please access this page.

 

For the complete list of locations where deliveries can be made in the Easybox network, please access this page.

 

Products delivered with Cargus

For orders up to 230 RON, transport on Romanian territory costs 15 RON, regardless of the payment method chosen. (Prices include VAT.)

Orders exceeding 230 RON benefit from FREE shipping (on Romanian territory).

 

For requests regarding the delivery date and other details, use the "Special requests" field. 

 

Products delivered to Easybox
For orders up to 230 RON, transport within Romania costs 10 RON (The rates include VAT.)

Orders exceeding 230 RON benefit from FREE shipping (in Romania).


Pickup from SABON stores
For the option of picking up products from stores, the shipping cost is 0 RON. 

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Due to the fact that the delivery is done by a third party agent, we cannot assure the quality of service. Nevertheless, in case of problems regarding the delivery process, do not hesitate to contact us.

 

Delivery outside Romania

Estimated delivery time is 7-14 days.

 

Due to unexpected logistical issues, at the moment we are unable to deliver to the CZECH REPUBLIC and POLAND.
Thank you for understanding.

CZECH REPUBLIC - 20 lei *(Free for orders over 200 lei)
POLAND - 41 lei *(Free for orders over 450 lei)


SLOVAKIA - 35 lei *(Free for orders over 350 lei)
HUNGARY (HOME DELIVERY HD) - 28 lei *(Free for orders over 300 lei)
GREECE - 50 lei *(Free for orders over 500 lei)
BULGARIA (SPPEDY PP) - 23 lei *(Free for orders over 250 lei)

  

We inform you that, for logistic and legal reasons, we cannot guarantee the delivery of orders to addresses outside of Romania.